Refund policy

You can always contact us for any question at hairtaranaki2024@gmail.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Exchanges
There are no exchanges for products or bookings.

Refunds
There are no returns on memberships and any item for sale through our website, any queries please contact us at hairtaranaki2024@gmail.com.